Reference

What this legal page covers

This page sets out how we handle access, data, cookies and account changes for x18 in India.

IndiaLocal lawData useCookiesAccount access

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How local law shapes access

x18 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to x18, account creation and any region-specific action depend on local law and are available only where local law permits. If a rule blocks a section in your area, we limit that section rather than asking you to work around it. When you make a

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deposit or withdrawal through UPI, Paytm, PhonePe or Google Pay, we may run checks that match the account name, bank detail and request history before the transaction moves. Those checks help us confirm that the request belongs to you and that we can keep a clear
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record. We keep the legal wording tied to the current version of our terms, so if something changes, the page changes with it. The payment names here are context chips, not a promise of access in every region.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Where to send legal requests

If you want a correction, a copy of a record, or a question about access, use the in-account help path first. For formal legal notices, use the mailbox shown after login so we can match the request to your account. We log each case, verify the sender and reply in writing when the request needs a record. That makes it easier for you to track what was asked, what changed and when.

Team online

Account support

Use the help path in your account area for questions on access, data use, record corrections or clause wording. We link the request to your profile before we reply so the thread stays clear.

Legal mailbox

Send formal notices, objections or written requests through the legal mailbox shown after login. We keep the message trail, verify the account and use that record when we answer or update anything.

Written follow-up

If your request needs proof, a dated response or a change log, we answer in writing and note the status in your account. That helps you keep a clean record of what happened.

DATA AND RECORDS

How we handle records and access

We collect only the account fields, contact details and activity records needed to run the service, answer requests and meet legal duties.

Data use

We use account details, contact fields and transaction records to operate your account, verify requests and meet lawful duties. We do not use them for unrelated purposes without a reason you can check in our terms.

Cookies

Our cookies remember your session, language and the pages you opened so the site can load correctly. You can clear them in your browser, though some legal notices may no longer stay in place between visits.

Account security

We protect login access with password checks, device signals and step-up verification when something looks unusual. If you change a phone number or bank detail, we may ask for proof before we accept it.

Retention

We keep records only as long as needed for account history, dispute handling, fraud checks or legal retention. After that, we remove or de-identify them under our internal schedule.

Change requests

If you want a correction, export, restriction or deletion request, send it through support with the exact account detail involved. We review it against local law and tell you what we can change.

Policy updates

If the legal text changes, we update the page and keep the effective date visible. For material changes tied to your account, we may also show a notice after login.

Legal questions for India

These answers cover access, record handling, correction requests and the way we respond when local rules change. If your question touches a regional restriction, the local rule applies first. For anything that needs a paper trail, write to us from your account so we can verify it and answer in a way you can keep. We keep the process clear, dated and tied to the account that made the request.

Access depends on local law and is available only where local law permits. If your region does not allow a section, we keep that section blocked or hidden rather than asking you to work around it.

We keep the details needed to identify your account, handle support, process permitted transactions and meet legal duties. That can include contact fields, verification records and a history of changes you asked us to make.

Cookies remember your session, language and whether you have already seen a legal acknowledgement. That helps the page load in the same state when you return, while still letting you clear browser data if you want.

Send the exact detail you want changed, along with any proof we ask for, through account support or the legal mailbox shown after login. We check the request against local law before we update the record.

We keep records only for the period needed for disputes, security checks, audit trails or other legal duties. After that period ends, we remove them or turn them into non-identifying records under our retention schedule.

Use the in-account help path for routine questions, and the legal mailbox for formal notices. We verify the sender, log the request and reply in writing when the matter needs a dated record.

We update the page, keep the effective date visible and apply the new wording where it fits. If a change affects your account rights, we show the new position after login or through support.

What this legal page covers

Where to send legal requests

Account support

Legal mailbox

Written follow-up

How we handle records and access

Data use

Cookies

Account security

Retention

Change requests

Policy updates

Legal questions for India

01 Can I access x18 from every part of India?

02 What account details do you keep?

03 Why do you use cookies on the legal page?

04 How do I request a correction?

05 How long do you keep my records?

06 Who can I contact about a legal notice?

07 What happens if the legal text changes?

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